Smaws_Client_Transcribe.CreateCallAnalyticsCategory
val request :
Smaws_Lib.Context.t ->
create_call_analytics_category_request ->
(create_call_analytics_category_response,
[> Smaws_Lib.Protocols.AwsJson.error
| `BadRequestException of bad_request_exception
| `ConflictException of conflict_exception
| `InternalFailureException of internal_failure_exception
| `LimitExceededException of limit_exceeded_exception ])
Stdlib.result
Creates a new Call Analytics category.
All categories are automatically applied to your Call Analytics transcriptions. Note that in order to apply categories to your transcriptions, you must create them before submitting your transcription request, as categories cannot be applied retroactively.
When creating a new category, you can use the InputType
parameter to label the category as a POST_CALL
or a REAL_TIME
category. POST_CALL
categories can only be applied to post-call transcriptions and REAL_TIME
categories can only be applied to real-time transcriptions. If you do not include InputType
, your category is created as a POST_CALL
category by default.
Call Analytics categories are composed of rules. For each category, you must create between 1 and 20 rules. Rules can include these parameters: , , , and .
To update an existing category, see .
To learn more about Call Analytics categories, see Creating categories for post-call transcriptions and Creating categories for real-time transcriptions.